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Guides

Hidden Costs of Digital Signage: What to Watch Out For

Faith Ngaruiya
September 26, 2024

Table of content

The allure of digital signage can sometimes come with a hefty price tag, one that extends far beyond the initial investment in screens and software. These expenses can eat up your profits and leave you wondering whether the investment was worth it. Here, we’re going to help you stay one step ahead by explaining the full scope of costs involved, so you can make informed decisions, plan your budget effectively, and realize returns from your digital signage investment. 

Content Licensing Fees

While creating original content is ideal, many businesses rely on third-party images, videos, or music to enhance their digital signage displays. However, what you might not realize is that these media elements may require licensing fees for legal usage. 

These fees can vary significantly based on the type of content, duration of use, and intended audience reach. Failing to secure proper licensing can result in copyright infringement claims, leading to hefty fines and legal battles that impact your business's finances. 

What You Can Do: To avoid such issues, you should carefully research and understand licensing requirements before using any third-party content. Royalty-free or Creative Commons content is also a viable option that gives you free or affordable licensing options with clear usage guidelines. 

Investing in creating your own visuals, videos, and music can also help avoid licensing fees altogether. If you're unsure about licensing requirements, it's wise to consult legal professionals to ensure compliance and avoid potential legal issues.

Data Security and Cybersecurity

Digital signage systems, especially those connected to the internet or internal networks, are vulnerable to cyberattacks. Hackers might attempt to gain unauthorized access to your sensitive business data or even hijack the displays for malicious purposes. 

You need to invest in robust security measures such as firewalls, encryption, and regular software updates to safeguard your systems. Neglecting cybersecurity can lead to data breaches, reputational damage, and financial losses. 

What You Can Do: To protect your system, you should implement strong passwords and restrict access to the digital signage system to authorized personnel only. Installing firewalls and antivirus software can also help protect your network and systems from unauthorized access and malware. 

Scalability and Future Upgrades

When initially deploying digital signage, you might focus on your immediate needs. However, as your company grows or technology advances, the existing system might become inadequate. Upgrading hardware, expanding the network, or transitioning to new software platforms incurs substantial costs. Failing to plan for scalability leads to a fragmented and inefficient system that hinders your future growth due to unexpected financial outlays. 

What You Can Do: To mitigate these costs, it's advisable to choose a scalable solution from the start that will easily accommodate future growth and expansion. When it comes to software, cloud-based solutions are usually more flexible and scalable.

It's also important to plan for future upgrades and factor in potential costs when budgeting for your digital signage system. Don’t hesitate to consult with technology experts so they can guide you on a signage solution that grows with your needs. 

Training and Employee Onboarding

Training and Employee Onboarding

Digital signage systems, especially those with advanced features or complex content management software, often require employee training. This might involve dedicated training sessions, online tutorials, or hiring external consultants. 

Although they seem minor, these training costs can accumulate, particularly for businesses with high employee turnover or frequent system updates. Ignoring proper employee training would mean operational inefficiencies, and content errors that eventually affect the overall return on your investment. 

What You Can Do: To address this, you can train your employees using online resources such as tutorials, webinars, and knowledge bases provided by the software vendor. Then create user-friendly documentation with clear and concise guides to help employees navigate the system and troubleshoot common issues. 

Unexpected Technical Issues and Downtime

Power and connectivity are often treated as secondary considerations, but interruptions in either can result in hidden costs that disrupt your operations. Digital signage systems that lose power frequently may experience hardware damage or data corruption, requiring costly repairs or replacements. Moreover, if your content relies on live data feeds or streaming, a poor internet connection can lead to incomplete displays or service disruptions, frustrating your audience and diminishing the impact of your signage. 

What You Can Do: To minimize the risk of technical issues, invest in backup power solutions like uninterruptible power supplies (UPS) and ensure there’s redundant internet connectivity.

Conclusion

Digital signage can be a game-changer for your business, but it's important to go in with your eyes wide open. These hidden costs we've talked about can really add up if you're not careful. Don't let unexpected expenses derail your plans or put a dent in your profits.

Take the time to do your homework. Think about licensing, security, scalability, training, and inevitable tech hiccups. Plan ahead, budget wisely, and get expert advice if you need it.

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